Claims Handling & Details

General Liability insurance policies arranged through Thimble are underwritten by Markel Insurance Company & National Specialty Insurance Company. 

To file a claim, visit our Report a Claim page.

In a few short steps, we’ll help you start the claim process.

Be prepared with required information: 

We’ll ask a few quick questions about the claim.

• The policy number of the insured

• Your relationship to the claim. For example, did you or someone else (or their property) get harmed?

Remind your customer that it’s important to take a few precautionary measures:

• Don’t admit responsibility for the accident or injury in question. 

• Don’t discuss the event or share documents pertinent to the claim with anyone other than your insurance agent or authorized representative, Markel associates, or law enforcement officials. 

Markel and Sedgwick strive to provide prompt and equitable service in response to each and every submitted claim, and you can expect timely and transparent communication while your claim is processed. If you have any issues during the claims process you may contact Thimble at support@thimble.com.

Updated October 29, 2024 02:34